By ordering from WooString, you agree to be bound by the following terms and conditions.

Thanks for shopping at WooString.
If you are not entirely satisfied with your purchase, we’re here to help.


  • All prices are in Indian Rupees (Rs.) But we do provide an option to pay in different currency if you want to import craft in different country,
  • We will not process your order until we receive full payment for the same except some cases.
  • For heavy orders, we do provide an option to make half payment while placing an order.


  • If you receive damage product, you must notify us with 48 hours of the delivery.
  • If the product you ordered is damaged during shipping we will replace it at no charge.
  • You have 7 calendar days to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.


  • Once we receive your item, we will inspect it and notify you that we have received your returned
    item. We will immediately notify you on the status of your refund after inspecting the item.
  • If your return is approved, we will initiate a refund to your payment method within 7 business days.


  • Currently, we ship to all major 13000+ pin codes in India.
  • We will ship out your order within 3 to 7 business days But we are not liable for delays by our shipping partner.
  • You will be responsible for paying for your own shipping costs for returning your item that is nonĀ­refundable.

Liability for errors
We are not liable for errors committed by you during the course of personalizing a product. These errors, though not limited to, may be a result of the following: misspelling, bleeds, grammar, punctuation, or image resolution.

Artwork & Photographs:

  • By submitting an artwork or photograph for use in a custom product on WooString, you certify that you have the right to use the artwork or photographs in your files.
  • You agree not to upload any files consisting of the following: material that could give rise to any civil or criminal liability; and any material that could infringe rights of privacy, publicity, copyrights or other intellectual property rights without the permission of the owner of these rights.
  • We do own rights to refuse an order, which in our opinion is an infringement on the rights of a 3rd party. You accept full legal liability for the content of material processed and printed on your behalf and under your instructions.

Contact Us
If you have any questions on how to return your item to us, you can reach us.